Last updated: 20/05/2026
This Privacy Policy explains how Goose & Clover collects, uses, stores and shares personal information when you visit our website, place an order, contact us, subscribe to our emails or otherwise interact with us.
For the purposes of this policy, “we”, “us” and “our” refer to Goose & Clover.
Who we are
Business name: Goose & Clover
Trading as: Goose & Clover
Business address: 13 Arthur Street, Oswestry, SY11 1JN
Email: [email protected]
Personal information we collect
Depending on how you use our website and services, we may collect:
your name;
billing and delivery address;
email address;
phone number;
order details;
payment confirmation details;
customer service messages;
account details, where accounts are available;
marketing preferences;
IP address, browser information, device information and website usage data;
information collected through cookies and similar technologies.
We do not intentionally collect children’s personal information. Our website is intended to be used by adults purchasing products for children.
How we collect your information
We may collect personal information:
directly from you when you place an order, create an account, contact us or sign up to marketing;
automatically when you browse our website, through cookies and similar technologies;
from third-party service providers that help operate our store, process payments, fulfil orders, provide delivery, manage analytics or support marketing.
How we use your information
We use your personal information to:
process and fulfil orders;
take and confirm payment;
arrange production, fulfilment and delivery;
send order confirmations, delivery updates and customer service messages;
respond to questions, returns, complaints or support requests;
manage accounts, where accounts are available;
prevent fraud and protect our website;
comply with legal, tax and accounting obligations;
improve our website, products and customer experience;
send marketing emails where you have opted in or where the law allows.
Lawful bases for using your information
We use your personal information under one or more of the following lawful bases:
Contract: to process and fulfil your order.
Legal obligation: to comply with tax, accounting, consumer law and regulatory obligations.
Legitimate interests: to operate and improve our business, prevent fraud, respond to customers and protect our website.
Consent: where you have opted in to marketing or where consent is required for certain cookies.
Cookies
Our website may use cookies and similar technologies to operate the store, remember preferences, analyse website performance and support marketing.
You can manage cookies through your browser settings and, where available, through our cookie banner or cookie preferences tool. Blocking cookies may affect how the website works.
Who we share your information with
We may share your personal information with trusted third parties where needed to operate our business, including:
website and ecommerce platform providers;
payment processors;
print-on-demand, fulfilment and shipping partners;
postal and courier services;
email marketing providers, where applicable;
analytics and advertising providers, where applicable;
professional advisers, insurers, regulators or authorities where required.
We only share information that is necessary for the relevant purpose.
International transfers
Some of our service providers may process personal information outside the UK. Where this happens, we rely on appropriate safeguards where required by data protection law.
How long we keep your information
We keep personal information only for as long as necessary for the purposes described in this policy, including order fulfilment, customer service, legal, tax, accounting and fraud prevention purposes.
Marketing
If you subscribe to marketing emails, we may use your email address to send updates, offers and product news.
You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
We will still send essential non-marketing emails about your order, delivery or customer service requests.
Your rights
Depending on where you live, you may have rights over your personal information, including the right to:
access the personal information we hold about you;
request correction of inaccurate information;
request deletion of your information;
object to or restrict certain processing;
withdraw consent where processing is based on consent;
request a copy of your information;
complain to a data protection authority.
To exercise your rights, contact us at [Insert privacy/customer service email].
You also have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how we handle your personal information.
Security
We take reasonable steps to protect your personal information. However, no method of online transmission or electronic storage is completely secure.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of third-party sites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated date.
Contact us
Questions about this Privacy Policy or your personal information can be sent to: